A modern, private general and cosmetic dental practice in Tarzana is seeking a highly organized and personable Front Desk Coordinator to join a collaborative team dedicated to delivering exceptional patient care. The practice serves fee-for-service (FFS) and PPO patients and is committed to providing comprehensive, patient-centered dentistry through advanced technology, clinical excellence, and outstanding customer service.
This is an excellent opportunity for an individual who thrives in a fast-paced environment, values professionalism, and enjoys being an integral part of a well-coordinated dental team.
Responsibilities
- Schedule and coordinate patient appointments efficiently
- Manage a productive schedule for four hygienists and two dentists
- Answer incoming calls and communicate with patients regarding appointments and treatment
- Welcome patients and oversee check-in and check-out procedures
- Collect patient payments and accurately post transactions
- Verify dental insurance benefits and eligibility
- Present and coordinate treatment plans
- Maintain accurate patient records and ensure smooth daily office operations
- Support the clinical and administrative teams to maximize schedule efficiency and patient satisfaction
Qualifications
- Previous dental front office experience required
- Experience with Curve Hero is preferred
- Excellent verbal and written communication skills
- Strong organizational, time management, and multitasking abilities
- Exceptional attention to detail and accuracy
- Reliable attendance and punctuality
- Professional, trustworthy, and dependable
- Ability to work collaboratively in a team-oriented environment while confidently managing patient interactions
- Commitment to delivering outstanding customer service and maintaining a positive patient experience
The ideal candidate is friendly, confident, and proactive, with the ability to balance exceptional patient service with efficient practice operations in a professional, modern dental office.
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