Job Overview:
A growing medical billing company in Burbank is hiring a motivated, detail-oriented, experienced Verification of Benefits (VOB) Specialist. The role involves contacting insurance companies directly to verify patient eligibility, active coverage, and benefits. Full-time, in-office.
Responsibilities:
- Call insurance companies to verify patient eligibility and benefits
- Confirm whether policies are active, inactive, or terminated
- Verify effective dates, termination dates, and coverage details
- Confirm in-network and out-of-network benefits
- Verify deductibles, copayments, coinsurance, and out-of-pocket maximums
- Determine coverage for behavioral health, mental health, substance abuse, detox, residential treatment, PHP, and IOP services
- Verify prior authorization requirements and coverage limitations
- Record insurance representative names, call reference numbers, and verification details
- Document all verification results accurately in the billing system
- Share findings with the admissions, billing, and management teams
- Follow up with insurers on discrepancies or unclear coverage
- Keep patient insurance records accurate and confidential under HIPAA
Requirements:
- Fluent English required (speaking, reading, and writing)
- Excellent phone communication and professional telephone etiquette
- Strong understanding of medical insurance terminology
- Knowledge of PPO, HMO, in-network, and out-of-network benefits
- Able to work effectively with major insurers, including Aetna, Cigna, Anthem, Blue Cross Blue Shield, and UnitedHealthcare
- Strong organization and attention to detail
- Able to multitask in a fast-paced environment
- Proficient with computers, email, and medical billing software
- Prior insurance verification, medical billing, or healthcare administration experience strongly preferred
- Behavioral health and substance abuse treatment verification experience is a major plus
What’s Offered:
- Competitive compensation based on experience
- Stable full-time employment
- Professional, supportive work environment
- Career advancement opportunities
- Training and ongoing support
Schedule: Monday–Friday, 8:00 AM–5:00 PM, full-time, in-office
Compensation: $20
Location: 3003 North San Fernando Blvd, Burbank, CA
How to Apply: Email a resume to amcobillinginc@gmail.com
Contact Information:
Name: Mike
Email: amcobillinginc@gmail.com
